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To be clear, usually there’s an approval gate. Something is generated automatically but a product or business person has to actually approve the alert going out. Behind the scenes everyone internal knows shit is on fire (unless they have shitty monitoring, metrics, and alerting which is true for a lot of places but not major cloud or SaaS providers).
Underworld die an episode on this (use the YouTube link to find your platform of choice per the creators). There’s a lot of controversy around the whole thing and there’s a chance this is being done to save face. There’s basically no plausible explanation for a major cartel leader being kidnapped in this way so insiders think it was arranged by the parties. Mexico calling it kidnapping is an interesting escalation.