Good.
Tipping has gotten way out of hand and I’d be glad to see it go.
A lot of places ask for a large % tip now, and often it’s expected that you do so.
The system doesn’t make much sense if some servers are better than others, but make the same.
That’s what promotions are for.
Then it becomes a competition not in who can provide the best service to customers, but in who is able to look the best to the boss. If that means being fast and efficient, and not minding if you step on customers’ toes, then the customer experience will falter. If that means talking about other employees’ mistakes behind their back, then the workplace culture can become acidic.
Somehow restaurants in countries that don’t have a tipping culture have managed to survive just fine without descending into total chaos
Why eliminate tipping? Just pay everyone $30 and put up cards telling the customers tipping is completely optional.
Tipping is ingrained in our culture so much that people will still feel obligated to. The best way to stop it is to take the tip line off the receipt entirely.
It’s probably wishful thinking, but I could see this possibly curbing some of the entitlement people can get when using a tip-based service. And that makes for a better work environment.
