They probably have to recite a standard company line, gritting their teeth as you both know it’s bullshit.
I don’t envy customer service reps. Most of them probably didn’t apply for the job because they love Microsoft or enjoy the prospect of fielding frustrated customers’ calls.
We had that some time ago with a service account for a specific system where individual personal accounts weren’t (yet) feasible. The credentials were supposed to be treated with confidence and not shared without the admins’ approval. Yeah, you can guess how that went.
When the time came to migrate access to the system to a different solution using personal accounts, it was announced that the service account password would be changed and henceforth kept under strict control by the sysadmin, who would remotely enter it where it was needed but never hand it out in clear text. That announcement was sent to all the authorised credential holders with the instruction to pass it on if anyone else had been given access, and repeated shortly before the change.
The change was even delayed for some sensitive reasons, but eventually went through. Naturally, everyone was prepared, had gone through the steps to request the new access and all was well. Nobody called to complain about things breaking, no error tickets were submitted to entirely unrelated units that had to dig around to find out who was actually responsible, and all lived happily ever after. In particular, the writer of this post was blissfully left alone and not involuntarily crowned the main point of contact by any upset users passing their name on to other people the writer had never even seen the name of.
That sounds like a blockchain with signature verification against a previously established and acknowledged set of keys as consensus mechanism. Pretty reasonable, as far as use cases go.
However, it doesn’t solve the issue of disagreements and community splitting. If one part of the mod team decides to add another mod, but the rest doesn’t, what’s to prevent that part from splitting off and continuing their own version of the moderation chain? How is abuse of power handled? And in case of a split, how are community members informed?
Don’t get me wrong, I’m not saying it’s a poor idea, I’m just saying that it won’t solve the issues of community splits, and I’m not sure anything ever can.
Me, if the goats use me for parkour exercise
That’d be a wack premise for a crazy scientist story
Relevant XKCD: https://xkcd.com/720/
Image for hotlinking https://imgs.xkcd.com/comics/recipes.png
What, 2023-223 for the 223rd day of the year 2023? That… is oddly appealing for telling the actual progress of the year or grouping. No silly “does this group have 31, 30, 29 or 28 members”, particularly the “is this year a multiple of four, but not of 100, unless it’s also a multiple of 400?” bit with leap days.
You’ll have oddities still, no matter which way you slice it, because our orbit is mathematically imperfect, but it’s a start.
…and if I don’t need the year, my eyes simply skip to the dash and continue to read from there.
Together with hh:mm(:ss) for times and +hh:mm for timezones. Don’t make me deal with that 12am/pm bullshit that doesn’t make any sense, and don’t make make me look up just what the time difference is between CEST and IST. Just give me the offsets +02:00 and +05:30, and I can calculate that my local time of 06:55+03:30=10:25 in India.
Yeah, automatic voting gets dangerously close to automatic censorship and botting.
Also, human language, context and nuance is complicated and the unknown error bar on “correctly flagged posts” scares me. It’s not entirely predictable what kind of posts people may make, and accordingly not entirely predictable what the plugin would and wouldn’t recognise.
A post chain “Madness?” / “THIS” / “IS” / “SPARTA!” may make sense and be fun in the right context, but the “THIS” comment could get botted to hell.
The familar taste of poison
Our system wasn’t quite as critical, thankfully, but the app owners failing to respond to “Hey, by the way, your service account for your data base is gonna be closed” is just gross negligence. My condolences that you had to take the brunt of their scrambling to cover their asses.
For all the complaints I may have about certain processes and keeping certain stakeholders in the loop about changing the SQL Views they depend on, at least I acknowledge that plenty of people did heed the announcement and make the switch. It’s just that the “Oops, that mail must have drowned in my pile of IDGAF what our sysadmins are writing about again. Can’t you just give me the new password again, pretty please?” are far more visible.