No this isn’t an ad. Fuck their keyboards and their shitty software and horrific customer support

  • comador @lemmy.world
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    5 months ago

    After just 2 weeks with an Aerox 5 wireless, I refuse to buy anything Steelseries again myself.

    Bought it on their website, they refused my in-warranty 30-day refund until I talked with support. After dealing with their troll support for over a week, I then resubmitted for a refund and was initially denied because it was past the 30 days. I then had to argue I wanted the refund weeks prior.

    Steelseries are just shit products now with a shit support.

    • Stamets@lemmy.worldOP
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      5 months ago

      Not to mention their Engine garbage crashes constantly and has barely any real illumination support. The shit about booting with certain applications works like 25% of the time. No idea why I trusted people and bought this crap. Only thing I like about it is the volume scroll wheel and the media button. Outside of that, meh. Actually the wrist rest is good but not exactly unique to them.